What reporting is available with Text Giving?

Donr provides transactional reports and information on regular donations for its charity partners’ Text Giving campaigns.

To access transactional reports:

Donr Dashboard Menu to left side of screen > All Donations

On this screen, you can see monthly reports of your donations via Donr and sort them by campaign and gateway (mobile network or other payment processor). You’ll see the total number of successful donations, total amount donated, total fees accrued and the total payable, as well as equivalent information for each donation.

Donr does not collect unnecessary supporter data so does not collect a supporter’s name or postal address unless they give a Gift Aid declaration. The only personal data we collect from a supporter during Text Giving is their mobile number and network and, depending on the type of Text Giving campaign you’re running, whether or not they consent to further communication from your organisation via text message or phone call.

Supporters' Gift Aid information is also available within the downloadable spreadsheet, available in the All Donations section via the grey 'Download' button. You can also access supporter Gift Aid information in the Gift Aid section of the Donr Dashboard:

Donr Dashboard Menu to left side of screen > Gift Aid