Which bank details do we need to provide and where should they go?

Donr pays out all funds raised via our service via monthly BACS transfer. To do this, we will need certain bank details from your organisation:

• Sort code
• Account number
• Account title/name*
• Name of bank/building society
• Roll number (building societies only)
• Proof of Bank Account document**

* This is important. We are not permitted to pay out to third party accounts. We can only pay out to bank accounts registered in your charity’s name.

**Your Proof of Bank Account document should be a (physical scan or PDF) bank issued statement, with the above details clearly visible and dated within the last 3 months or, a letter from your bank with the above details clearly visible, dated within the last 3 months. Other details, such as transactions, can be redacted. Please note that we cannot accept internet banking screenshots/prints or banking app screenshots, including user-generated data.

To associate a bank account with your organisation’s Donr account:

Donr Dashboard Menu to left side of screen > Charity Bank Account > Follow on-screen instructions

If you ever need to change your charity’s associated bank account, please follow these instructions again to submit details of the new account.