Brad French
Articles
Recent activity by Brad French
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Can I delete a Text Giving campaign?
Text Giving campaigns can only be deleted by Donr Admin staff, as long as certain criteria are met.If you'd like a Text Giving campaign removed from your Donr account, please email hello@donr.com, ...
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Can we contact supporters who enter our Text Raffle further?
You may decide that you have consent to send further communication to supporters who have entered a Text Raffle. However, this is a decision for your charity to make. When promoting a Text Raffle,...
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What reporting is available with Text Giving?
Donr provides transactional reports and information on regular donations for its charity partners’ Text Giving campaigns. To access transactional reports: Donr Dashboard Menu to left side of scree...
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Can we use Text Raffles in conjunction with physical raffle tickets?
Donr’s Text Raffles solution can be used in conjunction with physical raffle tickets, as long as certain conditions are met. Yes, it is possible to use Donr’s Text Raffles solution to offer suppor...
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What are some common errors that supporters make during donation?
As long as supporters spell your organisation's keyword correctly and send it to the correct shortcode, their donation attempt will be processed. Table of Contents Correct format of...
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How do I choose the winner of my organisation's Text Raffle?
To ensure every Text Raffle run via Donr adheres to appropriate regulations, our system generates a spreadsheet of entries that includes all who have entered the raffle, even if they have chosen to...
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Are there any limitations to donations via Text Giving?
Text Giving donations may be subject to limits imposed by Donr or those imposed by the network or the supporter themselves. Donr's Text Giving fundraising solution allows for donations of any whol...
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Why is a free entry (no donation) option required for Text Raffles?
Text Raffles are classified as free draws by the Gambling Commission. This means that individuals must have a way of entering the raffle for free. This is a much more cost-effective way of organis...
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What does 'Ask for Regular Donations' mean?
The ‘ask for regular donations’ feature is available on ‘Donation & marketing consent’ and ‘One-off Donation’ Text Giving campaigns. When a supporter donates via one of these campaigns, they will ...
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What wording and terms should be used when promoting a Text Raffle?
When promoting a Text Raffle, you can use the following wording and terms and conditions to ensure that your supporters fully understand the raffle. The call to action for a Text Raff...
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