Brad French
Articles
Recent activity by Brad French
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What is Donr?
Simple mobile fundraising starts with Donr. We make it simple for supporters to donate to charities they care about, through our Text Giving and Text Raffles solutions. Thousands of UK charities u...
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How does Donr protect me from fraud?
At Donr, we take the security of our Charity Partners and their supporters seriously and actively seek to prevent fraud by working solely with reputable, registered organisations. Donr works...
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Why are the mobile numbers in my spreadsheet not formatted correctly?
The format of mobile numbers can be affected when downloaded as a .CSV file. Here's how to correct that issue. If you're seeing mobile numbers with 'E+11' at the end, you need to refo...
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When are donations paid out to us?
Donr pays out in monthly lump sums towards the end of each month. Donations are paid out three months after the month in which the donation is made Donations are paid out in a lump sum towards the...
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Who can Donr work with?
Donr can work with registered UK charities and organisations registered with HMRC for the purposes of claiming Gift Aid funds. Donr is a digital fundraising platform which works with registered ch...
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Can Donr services accept international donations?
Unfortunately, Donr can only take donations from mobile numbers registered to a UK network.
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What data does Donr collect from me?
If you’re using your mobile phone to donate, Donr will store your mobile number. If you’re donating via credit/debit card or using your digital wallet service, Donr will store your card informatio...
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What happens to my regular donation if my credit/debit card expires?
If you made a regular donation via our service using your credit/debit card and it subsequently expires, your donation should continue on your new card. Your regular donation should continue...
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Why can't I log into the Donr Dashboard?
Why can’t I log into the Donr Dashboard? If you’re struggling to get logged into your Donr Dashboard, it may be due to how you are inputting your log-in credentials or there may be an issue ...
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What is Gift Aid?
What is Gift Aid? Gift Aid allows registered UK charities to claim an extra 25p for every £1 you give from the Government. It does not cost you, the supporter, anything on top of your origin...
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