Only send marketing messages to entrants who have agreed to hear from you. Entering a text raffle doesn't, on its own, give you permission to send them marketing texts or calls.
You can still contact winners about their prize.
Marketing by text and phone is covered by the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. The Information Commissioner's Office has guidance for charities. If you're not sure, take advice before contacting entrants.
Get a list of entrants
To contact winners, or entrants who have agreed to hear from you, download the entries once your raffle has closed:
- Go to Fundraise > Text raffles.
- Select ••• next to the raffle, then Download entries.
To see full mobile numbers in the download, you need Show Data turned on for your user in Organisation > Team. Find out how to manage your team.