We pay your charity once a month by BACS. Add your bank details in Organisation > Bank account.
What you need
- Account Name: the account must be in your charity's name. We can't pay into third-party accounts.
- Sort Code
- Account Number
- Bank or Building Society Name
- Roll Number (building societies only)
- Proof of Bank Account Document
Proof of your bank account
Upload a bank statement or a letter from your bank, dated in the last 3 months. It must clearly show the details above. You can hide other details, such as transactions. Upload a PDF, JPG or PNG of up to 10 MB.
We can't accept screenshots or printouts from online banking or banking apps.
Adding or changing your bank account
- Go to Organisation > Bank account.
- Fill in the details and upload your proof of bank account.
- Select Submit for Approval.
To change your bank account, follow the same steps with the new account's details.
What the status means
- Action required: we need your bank details, or something from you.
- Pending review: we're checking your details. This usually takes up to three working days.
- Verified: we've checked your details and will pay into this account.
- Verification Failed: we couldn't verify your details. Check them and your document, then submit them again.
Keeping your account safe
When your bank details change, every admin in your organisation gets an email. If you don't recognise the change, select Report this change in the email.