Finance & Fees

When are donations paid out to us?

Donr pays out in monthly lump sums towards the end of each month. Donations are paid out three months after the mon...

Do Donr's Gift Aid processes comply with HMRC requirements?

Yes. Donr’s Gift Aid processes have been checked by appropriate bodies and are fully compliant with HMRC requ...

Where do I find information on my organisation's pay-outs from Donr?

You can find information on how much we’ll pay out to your organisation, when we’ll pay it and which donations make...

Which bank details do we need to provide and where should they go?

Donr pays out all funds raised via our service via monthly BACS transfer. To do this, we will need certain bank det...

How will pay-outs from Donr appear on my organisation's bank statement?

Pay-outs from Donr are made each month and will carry the reference ‘Donr.com’ or similar, depending on the f...

Does Donr collect Gift Aid funds from HMRC on our behalf?

While Donr does not collect Gift Aid funds from HMRC on behalf of our charity partners, we can collect Gift Aid dec...

What are Donr's fees?

Fees payable on usage of Donr's various fundraising and communication solutions differ depending on which solution ...