Some mobile networks, including O2 and Tesco Mobile, split a £20 donation into two £10 payments. You may get a text for each part.
For example, if you give £20 from an O2 phone, you'll get one text confirming your £20 donation and a second text about the second £10 payment.
You haven't been charged extra. You pay £20 for your donation, plus your network's standard rate for the one text you sent.
Need help? Use our supporter contact form or email help@donr.com.