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Brad French

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Articles

Recent activity by Brad French

  • Why hasn't my donation worked?

    If, during the payment process, you’ve received an alert that your donation could not be processed, it is likely that there has been an issue with your mobile phone account or your credit/de...

    • 1 follower
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  • Is my donation regular or one-off?

    When using Donr's digital fundraising solutions, our charity partners have the option to ask you – their supporters – to commit to a monthly donation to their cause. This can happen in one of two ...

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    • 1 follower
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  • What is an Activity and how do I use one?

    An Activity is the title of a group of fundraising campaigns on Donr. Table of Contents What is an Activity? Create an Activity Create a campaign under an Activity Monitor income using Activities ...

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    • 1 follower
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  • How do I set up a Text Giving campaign?

    This article will guide you through setting up a Text Giving campaign step-by-step. Table of Contents Step 1: Activities Step 2: Choose your campaign type Step 2a: Donation and marketing consent...

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    • 2 followers
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  • How do I create and run a Text Raffles campaign?

    This article will guide you through setting up your Text Raffles campaign and promoting it correctly. Table of Contents Why a Text Raffles campaign? Step 1: Setting up a Text Raffles campaign St...

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    • 1 follower
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  • What are Donr's fees?

    Fees payable on usage of Donr's various fundraising and communication solutions differ depending on which solution is being used. Table of Contents General fees Text Giving fees Text Raffles fees...

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    • 1 follower
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  • What is a 'default donation amount'?

    A default donation amount is the amount that the supporter will donate via text, if they do not specify a number after the keyword in their message that they send to donate. If you set a def...

    • 1 follower
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  • How do I edit a Text Raffles campaign after it is created?

    After creating a Text Raffles campaign, you may wish to edit details or customise the messages your supporters receive - here's how. Which details of my Text Raffles campaign can b...

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    • 1 follower
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  • Can I delete a Text Giving campaign?

    Text Giving campaigns can only be deleted by Donr Admin staff, as long as certain criteria are met.If you'd like a Text Giving campaign removed from your Donr account, please email hello@donr.com, ...

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    • 1 follower
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  • Can we contact supporters who enter our Text Raffle further?

    You may decide that you have consent to send further communication to supporters who have entered a Text Raffle. However, this is a decision for your charity to make. When promoting a Text Raffle,...

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    • 1 follower
    • 0 comments
    • 0 votes